There are few simple steps to take in order for FamilyKeeper to function to its maximum capacity, and provide parents with relevant real-time alerts when it comes to WhatsApp, Instagram, Messenger, Snapchat, Viber activity.
CHILDS DEVICE
- Launch FamilyKeeper Child app
- Tap on the Shield icon on the top right side of the screen. This will open a ‘Request Access’ window.
- Tap ‘Request Access’.
- This will send an alert to the parents device which contains a PinCode. (also displayed on the child’s timeline on the parent app).
- Back on the ‘Request Access’ window, enter the received PinCode and tap ok.
- On this screen please make sure you turn off and back on ‘Offensive Content’and ‘Call & Messages apps’.
Turning these options off and back on will restart the FamilyKeeper foul language & inappropriate activity detection algorithms.
Restarting ‘Offensive Content’:
- Tap on ‘Offensive Content’, this will forward you to the Accessibility setting screen.
- On Accessibility setting screen, activate FamilyKeeper.
** If you do not see FamilyKeeper, look for ‘Installed services/apps’ and activate it through there.
*** If FamilyKeeper is already active, please deactivate it and then reactivate it.
Restarting ‘Call & Messages apps’:
- Tap on ‘Call & Messages apps’, this will forward you to the Notification Access setting screen.
- On Accessibility setting screen, activate FamilyKeeper.
** If FamilyKeeper is already active, please deactivate it and then reactivate it.
*** If FamilyKeeper is already active, please deactivate it and then reactivate it.